All Feathers & Bows Couture Millinery hats, fascinators and hair accessories are securely packaged in a hat box, bubble wrap and outer wrapping. All other items sold through Feathers & Bows, are well packaged in bubble wrap and boxed for safe delivery. They can also be delivered in hat boxes for an additional cost. All postage charges on the website also include packaging charges.
Royal Mail Standard Services 1st class package – Covers value up to £20. Small/medium packages.
Royal Mail Signed For – Covers value up to £50. Small/medium packages
Royal Mail Special Delivery – Guaranteed next day delivery by 1pm. Covers you for the value of your goods.
Larger Parcels by Parcel Force:-
Parcel Express 48 Delivery within 2 working days by close of business.
Parcel Express 24 Can be requested, ask for a quote for postage charges. Delivery next working day by close of business.
The postage is insured to cover the cost of your goods, should the parcel become lost in the post. The parcel will have a tracking number, so you will be able to track it’s progress.
The postage charges shown throughout the Feathers & Bows website are for the UK mainland only. Feathers & Bows do delivery outside of UK mainland and to Europe, please contact us for postage charges/quotes.
For all orders received, you will be contacted with confirmation of your order and will be advised of an estimated delivery date. You will be informed of the progress of your order.
When you make your order, please state if you require your hat or headpiece for particular date, especially if the date is very close as there may be limited time for us to get your order made and depatched in time. If your order is urgent we will certainly give it priority in order to meet your deadline. If a deadline cannot be met, we would advise you of this at the time you make your order and refund your payment.
Estimated delivery times on orders for all the made to order items can be between 2-6 weeks. This is allowing for times when we are very busy with orders or orders made to some of the other Designers’ goods on the Feathers & Bows website. However, we can most often get items made and despatched within this time frame. Items that are already in stock will be despatched quickly and will be received between 3-5 working days.